How to Prevent Identity Theft
Learn the red flags that indicate potential identity theft
Take steps to ensure that you don’t become a victim of identity theft.
Leave your Social Security card at home
Leave your Social Security card and unused credit cards at home in a secure location.
Do not provide your Social Security number unless absolutely necessary.
Make photocopies (front and back) of vital information you carry regularly and store them in a secure place, such as a safety deposit box. Then, if your purse or wallet is lost or stolen, you have contact information and account numbers readily available.
Be wary of callers seeking payment information
Never provide payment information on a call that you did not initiate.
Monitor your credit
Review your credit report at least once a year to look for suspicious or unknown transactions. You can get a free credit report once a year from each of the three major credit bureaus at annualcreditreport.com or directly from:
Equifax: 1-800-685-1111 or equifax.com
Experian: 1-888-397-3742 or experian.com
TransUnion: 1-800-916-8800 or transunion.com
Subscribe to a daily credit monitoring service, such as Wells Fargo’s Identity Theft Protection Plan, which includes a personal credit report and quarterly updates from up to all three major credit bureaus. (Restrictions and fees apply; refer to terms and conditions.)
Go paperless for your statements
Reduce the risk of fraud and identity theft that comes with paper statements. Register or sign on to eServices for your Wells Fargo Auto loan, and then choose eStatements. You can quickly and easily access up to a year of eStatements.
Shred financial documents
Shred documents containing personal or financial information before discarding. Many fraud and identity theft incidents happen as a result of mail and garbage theft.
Monitor your mail
Promptly retrieve incoming mail and place outgoing mail in a U.S. Postal Service mailbox, instead of your home mailbox, to reduce the chance of mail theft. Consider paperless options for your bills and financial statements. Know your billing and statement cycles. Contact us at 1-800-289-8004, Monday – Friday, 5:00 am to 7:00 pm Pacific Time if you stop receiving your Wells Fargo Auto monthly statement.
- Monday – Friday
- 5 am – 7 pm PT
- 7 am – 9 pm CT
- 8 am – 10 pm ET
- 6 am – 12 pm PT
- 8 am – 2 pm CT
- 9 am – 3 pm ET
- We accept telecommunications relay service calls.