Wells Fargo Dealer Services
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How to Prevent Identity Theft

Learn the red flags that indicate potential identity theft 
Take steps to ensure that you don’t become a victim of identity theft. 

Leave your Social Security card at home 
Leave your Social Security card and unused credit cards at home in a secure location. 

  • Do not provide your Social Security number unless absolutely necessary.

  • Make photocopies (front and back) of vital information you carry regularly and store them in a secure place, such as a safety deposit box. Then, if your purse or wallet is lost or stolen, you have contact information and account numbers readily available.

Be wary of callers seeking payment information 
Never provide payment information on a call that you did not initiate. 

Monitor your credit 
Review your credit report at least once a year to look for suspicious or unknown transactions. You can get a free credit report once a year from each of the three major credit bureaus at annualcreditreport.com or directly from: 

Subscribe to a daily credit monitoring service, such as Wells Fargo’s Identity Theft Protection Plan, which includes a personal credit report and quarterly updates from up to all three major credit bureaus. (Restrictions and fees apply; refer to terms and conditions.) 

Go paperless for your statements 
Reduce the risk of fraud and identity theft that comes with paper statements. Register or sign on to eServices for your Wells Fargo Dealer Services loan, and then choose eStatements. You can quickly and easily access up to a year of eStatements. 

Shred financial documents 
Shred documents containing personal or financial information before discarding. Many fraud and identity theft incidents happen as a result of mail and garbage theft. 

Monitor your mail 
Promptly retrieve incoming mail and place outgoing mail in a U.S. Postal Service mailbox, instead of your home mailbox, to reduce the chance of mail theft. Consider paperless options for your bills and financial statements. Know your billing and statement cycles. Contact us at 1-800-289-8004, Monday – Friday, 5:00 am to 7:00 pm Pacific Time if you stop receiving your Wells Fargo Dealer Services monthly statement.

Contact Us

  • 1-800-289-8004
  • Monday – Friday

  • 5 am – 7 pm PT
  • 7 am – 9 pm CT
  • 8 am – 10 pm ET

  • We accept telecommunications relay service calls.

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